Merokitta App is a digital public service platform operated by Survey Department , Government of Nepal.

We collect only the information necessary to provide land-related government services through the app. This may include your name, mobile number, identification details, land-related information, uploaded documents, OTP verification data.

The collected information is used to:

• process and verify applications,
• provide requested public services,
• track application status,
• communicate with users,
• maintain official records, and
• ensure system security and proper operation.

We do not sell or trade your personal information. Your information may be shared only with authorized government offices, service providers supporting the system, or where required by law.

To operate app smoothly we need following special permission including:

• Camera
• Storage
• Internet

We take reasonable technical and administrative measures to protect your information. However, users are also responsible for protecting their mobile devices, login details, and OTPs.

Your information may be retained as required for service delivery, record-keeping, legal compliance, and government administrative purposes.

By using the Merokitta App, you agree to the collection and use of your information in accordance with this Privacy Policy.